A complete business IT capability
Support can cover the everyday user issues as well as the systems and decisions behind them. That gives the business one place to go when a problem crosses devices, Microsoft 365, networking, security or a third-party service.
- User and device support
- Microsoft 365 administration
- Accounts, access and MFA
- Networks and infrastructure
- Backups and recovery
- Hardware, software and licensing
Supplement or replace an internal team
Forge Soft can support an existing IT function with additional capacity and specialist skills, or act as the primary technical partner for organisations that do not need a full in-house department.
Practical, business-focused support
The aim is not simply to close tickets. Repeated issues should be understood, important systems documented and improvement work prioritised according to business risk and value.
Need help deciding the right approach?
Forge Soft can start with the problem and work backwards to the right technical solution rather than selling a fixed package.
Forge Soft can start with the problem and work backwards to the right technical solution rather than selling a fixed package.